5 Sales Tips from Silvia Agha-Schantl

Develop a Winner Mindset The mindset describes our attitude and way of thinking and is responsible for our behavioral patterns and the quality of our communication. While sellers with a fixed mindset assume that intelligence and other skills are innate ("It's just the way it is, I can't help it that I sell little"), people with a growth mindset live with the conviction that all skills can be acquired ("I'll learn that, then I can do it"). Learn how winners think and communicate in solutions instead of problems. The most important language in the world: Your body language! Did you know that your voice, gestures, facial expressions, and even your choice of words depend on how you stand or sit? Yes, because studies show that our body language has a huge impact on our breathing, vocal pitch, and rhetoric. Tip: If you want to convincingly persuade your counterpart, pay attention to a firm stance (both legs hip-width apart firmly on the ground), straight back, and expansive gestures. This will make you appear more confident, both standing and sitting. Hum: Deep voices earn more money! According to studies, our voice has a remarkable influence on how intelligent and competent we are perceived. The same sentence read by different voices revealed that resonant, deep voices tend to be associated with positions like doctors, lawyers, etc., while high voices are more associated with professions like hairdressers and queens. Lower your voice especially at the end of a sentence to appear confident. Power wording for more persuasiveness We all know them, the softeners or filler words: "actually," "would have," "would," and many more. In moments of uncertainty, we tend to use these subconsciously. However, this weakens our impact. Help, what to do? Turn the supposed weakness into a strength and use the "power trigger," e.g., "I would recommend - no, rather I recommend." This will make you appear competent, focused, and convincing in no time! Learn from actors how to persuade skillfully! Performative techniques are effective tools from interdisciplinary approaches, including from the acting field, such as the "pincer grip." Form the gesture "perfect" with your thumb and index finger and emphasize what you want to highlight, e.g., "With this, we achieved 20% more revenue." When you apply the pincer grip and mention the number twice, you have double the impact and expressiveness. Good luck applying these techniques!