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5 Types of Customer Feedback – How Companies Should Respond Appropriately to Praise, Criticism, and Fakes

5 Types of Customer Feedback – How Companies Should Respond Appropriately to Praise, Criticism, and Fakes

The CEO of ProvenExpert.com, Remo Fyda, provides tips on handling different types of customer feedback. Actively ask for positive reviews, accept and act on constructive feedback, respond professionally to negative reviews, deal with aggressive feedback calmly, and avoid fake reviews. Responding effectively can build trust and improve customer satisfaction. Show post