Emotional intelligence prevails over artificial intelligence.

Artificial Intelligence (AI) connects things that we have not even thought of linking before. Continuously, we teach AI systems to perceive the world better like humans. They grow through "Deep Learning," artificial neural networks resembling our brain, hyper-exponentially in their tasks and experiences. Within seconds, they read terabytes of data and derive independent recommendations or decisions from it. Analysis tools generate psychosocial profiles of potential candidates from the network. In the USA, the applicant management software Google Hire is launching. In the near future, People Analytics, an analysis tool in the HR field, is expected to be deployed, which "recruits" high potentials and manages all HR areas. In 2021, the first service computer will advise customers as a pharmacist. The spectacular design potential of AI can only be imagined.

Computers need data. People need care.

Machines and humans are intelligent in completely different ways. AI systems can take on routine tasks and outperform some human abilities with precision and speed. When it comes to emotional and social intelligence, to relationship levels, we surpass AI. With the digital transformation, our previously valid interpersonal communication, relationship, and value culture undergo a profound transformation: Anonymous formulas, abstract symbols, and numbers increasingly displace emotions, transparency, and personal contact. With a click, we confirm "friendships" or the professional skills of algorithmic avatars. We increasingly rely on algorithms in our decisions, whose processes are no longer transparent to us. Computers make and communicate their decisions rationally, without explanations that are understandable to us. This is known to anyone who has ever yelled at the voice assistant of their navigation system. Artificial communication competence collides with our intuitive need for humanity, understanding, and care.

IT personnel consulting experiences a boom in demand for Digital Leaders.

Due to the digitization of almost all production and consumption areas, the demand for IT specialists is exploding, leading to a significant demand for IT personnel consulting. Finding a multitude of professionals, especially in an almost depleted candidate market, overwhelms many companies. They turn to IT personnel consultants with years of IT expertise in their search. Especially when it comes to finding Digital Leaders who can successfully lead a company through digital transformation and actively shape the change. Furthermore, many companies have not yet internalized the role change in the application process: To attract and retain highly sought-after IT experts today, companies must present themselves attractively and inspire candidates with individually meaningful benefits.

Software reaches clear limits in the search for specialists.

In the application process, IT personnel consulting plays a key role: it acts as the business card of the client and promotes the client's company as well as the position to be filled to potential candidates. This approach provides the client with well-prequalified, precisely fitting candidates with a high success rate for both sides. However, the crucial question for a successful placement is: Why does this expert fit perfectly into this company for this position? The answer lies in the personally lived relationship culture. That is, the consultant's ability to deeply empathize with the candidate and the company. In a close, trusting exchange, to perceive the individual complexities of both sides, inspire each other, and meet expectations. Understanding people and intuition are just as essential as the competence to recognize the character traits and mood of the counterpart, communicate situationally, and think outside the box. Sensing whether the candidate is a preserver or innovator, needs a familiar or global work environment. Bring out dormant soft skills, dispel doubts and fears: Software can only dream of our human perceptual and reaction potential.

Personal perception, empathetic communication, and emotional enthusiasm remain the keys to future success.

IT personnel consulting literally takes its clients and candidates by the hand: from the initial personal contact, through intensive consultation conversations and jointly experienced coaching processes, to the conclusion of the employment contract. Accordingly, network relationships develop, which often last a professional lifetime. As long as AI cannot be empathetic, appreciative, and emotionally inspiring, personal contact remains crucial to attract IT leaders and specialists that fit the company.