Usage note Services offered by Expert Marketplace are intended for business customers only. No contract is concluded with end consumers.
EventPilot – AI Assistent

Log in with your Expert Marketplace account to use the EventPilot.

New here?

Sign up
Privacy

Expert Blog

Einbrecher oder Eisbrecher Frage im Interview?

How your opening question builds trust, shapes the conversation flow, and determines the success of your moderation.

Einbrecher oder Eisbrecher Frage im Interview?

Why the First Question in an Interview Determines Success or Failure

The first question in an interview is much more than an opening. It defines direction, pace, and atmosphere – and often determines whether a conversation becomes a success or a failure. In the world of moderation, we like to call it “icebreaker or dealbreaker.”

The Importance of the First Question in an Interview

Within the first few seconds, the emotional framework is set: Does the person feel safe or pressured? A well-chosen opening question builds trust, encourages openness, and creates the foundation for an authentic conversation.

Icebreakers: The Charming and Effective Start

What Are Icebreakers?

An icebreaker is a light, casual opening question without pressure. It opens the conversation, makes people smile, and creates a sense of safety.

Examples of icebreakers:

  • “Mountains or sea?”
  • “Coffee or tea?”
  • “How do you start your morning?”

Why Icebreakers Work

The goal: creating access.
Icebreakers signal: “You can relax. We’re shaping this conversation together.”

They are especially helpful when dealing with:

  • Camera shyness
  • Live situations
  • sensitive or political topics

Icebreakers create a feeling of lightness – and that opens doors.

Dealbreakers: The Direct Hit to the Core Topic

What Are Dealbreakers?

A dealbreaker does the opposite. It dives straight into the core topic – serious, direct, and sometimes confrontational.

Typical example:
“How do you assess the situation in the Middle East?”

When Dealbreakers Make Sense

They work when:

  • the situation is urgent
  • there is no time for small talk
  • immediate clarity is required

Dealbreakers are often essential in journalistic interviews.
In business, events, or leadership talks, however, they can quickly feel too harsh and damage the conversational climate.

Why the First Question Sets the Tone

People subconsciously decide within seconds whether they feel safe. The first question sets the emotional tone – influencing openness, flow, and trust.

As an experienced moderator, I see it again and again:

  • If a conversation starts soft, people open up faster.
  • If it starts hard, many switch into a protective mindset.

Both approaches can make sense – the key is to choose intentionally.

The Art of Professional Conversation Design

A strong opening is not a coincidence – it is a skill. Knowing when to start with an icebreaker or a dealbreaker is what separates professional moderation from random success.

Conclusion

Janine Mehner is a professional moderator and rhetoric coach who supports her clients in striking the right tone from the very first moment. For her, the success of an interview, a moderation, or a presentation begins with the first question – because it sets the direction, builds trust, and opens the space for real impact.

With her trained eye for language, posture, and dynamics, she helps navigate every stage, every event, and every counterpart with confidence.
https://shorturl.at/bzVys accompanies people in formulating their messages more clearly, appearing more confidently, and strengthening their impact in a targeted way.