Manfred Ritschard: You Shall Not Lie? Tips and Tricks for Negotiations.
Are you interested in service quality and sales psychology? Manfred Ritschard, a trainer, speaker, and passionate business consultant, is the expert in Service & Sales Excellence and will accompany you on your journey to becoming number 1 in Sales & Service. In his interactive presentations, he inspires with memorable impulses and practical examples. Particularly with his polarizing topic "Pay for Service" or "End the Consultation Theft and Free Offers," he encourages taking new paths in sales: He was the one who introduced consultation and offer flat rates in the Swiss travel industry years ago. He started as a public relations officer at a Swiss trade association. Later, he held leading sales & marketing positions in the tourism industry and taught at universities of applied sciences. Today, in the digital age, he guides small and medium-sized enterprises as well as international corporations as a business consultant and trainer towards innovative and relationship-oriented solutions in leadership, marketing, service, and sales.