Expert Blog

Platforms are very popular, but they pose various risks.

The rise of internet-based platforms like eBay, YouTube, and Amazon Marketplace has led to a new trend where companies aim to become platforms themselves. However, there is ambiguity about what defines a true platform, with some mislabeling themselves. Platforms create digital ecosystems by bringing together diverse providers and users to enhance value creation. This contrasts with function specialists and system integrators, which also offer competitive advantages in the digital age.

Platforms are very popular, but they pose various risks.

Modern, internet-based platforms have developed with eBay, YouTube, Amazon Marketplace, or German companies like Immobilienscout24 and Check24. What they have in common are the (more or less open) physical or virtual infrastructures (platforms) on which providers and users meet and can derive benefits (value creation) through interactions. There is now a true hype surrounding the topic of platforms. After eleven of the current twenty most valuable global companies are platforms, not like in the past oil, trading companies, or banks, many companies themselves want to become a platform or already consider themselves as such. However, there is some ambiguity about what exactly constitutes a platform. Already, classic e-commerce providers are calling themselves platforms, even if they do not allow any external trading partners besides their own offerings. Or solutions in the industry are being referred to as platforms, but more accurately should be considered as building blocks, as they represent standard modules for different end products. True "platforms" within the platform economy, on the other hand, follow new rules and establish their own digital ecosystems. This includes the understanding that, in addition to their own range of products, competitive business partners are brought onto their infrastructure so that, collectively, an even greater selection at the best prices is possible for their shared customers. YouTube sets the example: Among the new rules of the platform economy is also the potential overlap of roles of participants on a platform: customers can be both demanders (in YouTube's case, viewers of videos) and providers or suppliers who are also customers (the so-called Multi-Side Effect). And beware: Not every company can or should be a platform! Because in addition to platforms, there are at least two other strategic positioning options that are equally suitable for generating profitable and sustainable competitive advantages in times of digital transformation: positioning as a function specialist or as a system integrator. Function specialists are - as their name suggests - experts and leaders in their field and benefit from high expertise, quality awareness, continuous innovation, and proven efficiency. They are the ones without whom platforms cannot provide their services. In YouTube's case, it's the video producer, in Lieferando.de's case, the pizza baker, and in Spotify's case, the musician. However, when it comes to assuming liability for the completion of a work, such as a property or a machine, we are no longer talking about the role of a function specialist, but rather a system integrator. In reality, Amazon is moving from being a platform to a system integrator with its own logistics, web services, stores, etc.

More posts by Dr. Marcus Disselkamp

Show all posts by Dr. Marcus Disselkamp
Departure instead of standstill: How companies can shape the future

Departure instead of standstill: How companies can shape the future

The text emphasizes the importance of proactive innovation in times of economic uncertainty. It encourages businesses to focus on customer needs, explore new ideas, and create a culture of creativity and openness to drive success and competitiveness. The key is to embrace change, take risks, and implement innovative ideas to secure a successful future. Show post
Metaverse and Metaverse Business Models

Metaverse and Metaverse Business Models

Tech giants like Facebook, Google, and Epic Games invest billions in the Metaverse - a virtual world beyond social media and gaming. It offers diverse opportunities like virtual travel, concerts, education, and more, driven by innovative digital business models and technologies like blockchain and NFTs. This evolving ecosystem creates shared value through partnerships and collaborations, shaping the future of digital platforms and economies. Show post
Cannibalize yourself - or you will be cannibalized!

Cannibalize yourself - or you will be cannibalized!

The motto "Cannibalize Yourself" emphasizes the importance of embracing disruptive innovations and fostering a culture of continuous self-examination and adaptation in the face of digital transformation. It highlights the need for organizations to proactively innovate and evolve their business models to stay ahead in a rapidly changing market landscape. Show post
Who still needs intermediaries - The effect of disintermediation

Who still needs intermediaries - The effect of disintermediation

Intermediaries play a crucial role in connecting buyers and sellers across various industries, but digital transformation is leading to disintermediation, where traditional middlemen are being bypassed. This shift is seen in sectors like fashion, music, travel, and insurance, with blockchain technology and smart contracts further accelerating the trend by automating processes and reducing the need for human intervention. Show post