Usage note Services offered by Expert Marketplace are intended for business customers only. No contract is concluded with end consumers.
EventPilot – AI Assistent

Log in with your Expert Marketplace account to use the EventPilot.

New here?

Sign up
Privacy

Expert Blog

Where Is the Gap? What Employees Really Want

Employees may not always know what they don’t want, but very few would object to positive leadership, appreciation, and a strength-based approach.
A powerful answer to the challenges of employee retention and motivation lies in the concept of Positive Leadership, scientifically measurable through the validated PERMA-Lead® framework.

Identifying the Gap: What’s Missing for Employees?

In sales, the question “Where is the gap?” is central to understanding customer needs quickly and accurately. But where is this gap when it comes to employees?

A global study by Boston Consulting Group, with 366,000 participants, offers clear insights into what employees value most:

  • Appreciation
  • Strong relationships with colleagues and leaders
  • Meaningful and interesting tasks
  • A healthy work–life balance

Salary and job security matter, but they are not the top priorities. Positive Leadership addresses exactly these deeper needs.

What Is Positive Leadership?

Positive Leadership is a leadership philosophy focused on fostering the strengths, resources, and positive development of employees.
Unlike traditional leadership approaches that highlight mistakes or correct deficits, Positive Leadership aims to:

  • encourage rather than control
  • develop strengths instead of focusing on weaknesses
  • recognize achievements openly
  • create a positive work climate that cultivates motivation and engagement

A core element is appreciation. Leaders who acknowledge contributions and highlight individual strengths strengthen confidence, motivation, and team engagement.

Equally important are open communication, transparency, and inclusion, which reinforce trust and build a culture of mutual support.

The PERMA Model – Practical and Powerful

The PERMA Model, developed by psychologist Martin Seligman, describes five pillars of human flourishing:

P – Positive Emotions

E – Engagement

R – Relationships

M – Meaning

A – Accomplishment

In leadership practice, PERMA becomes a guiding framework for creating an environment where employees thrive, grow, and experience meaningful work.

This means:

  • tasks that activate strengths
  • challenges that create flow
  • a shared purpose that provides meaning
  • conditions that support achievement

The Benefits of Positive Leadership – For Companies & Leaders

The impact of Positive Leadership is measurable and significant:

  • higher motivation
  • increased performance
  • lower stress levels
  • reduced risk of burnout and mental health issues
  • fewer sick days
  • improved customer satisfaction
  • stronger business KPIs (revenue, profitability)

Leaders themselves also benefit:
They become more resilient, innovative, and better equipped to handle setbacks.

Positive Leadership Made Measurable: PERMA-Lead® Profiler & 360° Feedback

PERMA-Lead® Profiler

A scientifically validated diagnostic tool that provides detailed insights into:

  • the leader’s positive leadership competencies
  • alignment between self-perception and role expectations
  • development areas and actionable insights

PERMA-Lead® 360° Feedback

In addition to self-assessment, perspectives from:

  • team members
  • peers
  • supervisors

are integrated to create a comprehensive profile of the leader’s style and effectiveness.

“All models are wrong – but useful.”

Paul Johannes Baumgartner – keynote speaker, practitioner, and certified PERMA-Lead® Profiler – has seen many leadership models come and go over two decades.
Positive Leadership, however, is scientifically grounded, practical, and highly effective.

A two-hour impulse session can already be a strong start. The greatest transformation happens in intensive full-day bootcamps, where leaders redefine their leadership style sustainably.

Fresh Juice and Yoga Aren’t Enough

One final thought:
Fruit bowls and yoga classes are nice perks – but they do not address the real drivers of employee retention.

Companies that want to attract and retain today’s top talent must invest in leadership culture, not cosmetic benefits.

Positive Leadership and PERMA-Lead® offer exactly the tools, insights, and structure needed to create a thriving, future-proof work culture.

More posts by Paul Johannes Baumgartner

Show all posts by Paul Johannes Baumgartner
Aftersales

Aftersales

The Best Ideas for Long-Term Customer Loyalty Show post