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5 Sales Tips from Silvia Agha-Schantl

Develop a Winner’s Mindset: How to Convince with Posture, Voice, and Language

A successful mindset is the key to both personal and professional growth. Your attitude and way of thinking significantly influence your behavioral patterns and the quality of your communication – especially in sales.

Fixed vs. Growth Mindset: Why Your Attitude Matters

People with a fixed mindset believe that intelligence and abilities are innate – typical phrases include: “I’m just not good at selling.”
In contrast, those with a growth mindset believe that everything is learnable: “I’ll learn it, then I can do it!”

A winner’s mindset means thinking and communicating in solutions rather than problems – that’s what sets top performers apart from the average.

The Most Important Language in the World: Your Body Language

Did you know that your voice, gestures, facial expressions, and even your word choice depend on how you stand or sit?

Studies show: Your body language greatly affects your breathing, tone of voice, and rhetorical impact.

Tip for More Confidence:

Firm stance: Both feet hip-width apart on the floor

Straight posture: Stand tall

Expansive gestures: Immediately appear more competent – whether standing or sitting

Deep Voices Appear More Competent – and Earn More

Research shows: Our voice influences how we are perceived – and how much trust we’re given.

Deep voices are often associated with professions like doctor, lawyer, or executive.
High-pitched voices, on the other hand, are more often linked to service roles.

Tip for Your Impact:

Lower your voice especially at the end of sentences to appear more confident.

Power Wording Instead of Weak Fillers: Boost Your Persuasiveness

We all know them: Filler words like
“actually,” “would,” “could” – so-called verbal junk.

In moments of insecurity, we tend to use them more frequently – which weakens our message.

Solution: The Power Trigger

Turn a weakness into strength:

Instead of: “I would recommend…”

Better: “I recommend...”

You’ll sound more confident, competent, and goal-oriented in no time.

Performative Techniques: Persuasion Skills from Acting

Acting techniques can help boost your presence. A simple yet powerful method is the pinch gesture:

Shape your thumb and index finger into a "perfect" gesture – and use it to emphasize your key points.

Example:

"That led to a 20% increase in sales."

When you highlight the number consciously using the pinch gesture – ideally twice – you double your expressiveness and impact.

Conclusion: Your Impact Is Trainable

With the right mindset, deliberate body language, controlled voice, and powerful wording, you can significantly boost your persuasiveness – in sales, presentations, and your everyday work life.

Winners think differently. And they speak differently too.

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