Speaker

Andreas Möbius

People Developer and Implementer

Andreas Möbius, a seasoned expert in service culture, etiquette, and service excellence, brings over 40 years of experience in upscale hospitality to his role as a freelance coach, lecturer, and trainer. As a certified hotel and bar master and licensed business etiquette trainer, he empowers individuals and teams to enhance their professional presence and customer orientation. Andreas is known for his motivating and inspiring approach, helping companies in hospitality, gastronomy, and the service sector to achieve outstanding results through confident behavior and strong public presence.

Rates

Vita

Andreas Möbius has stood for lived service culture, modern etiquette, and outstanding service excellence for over four decades – both nationally and internationally. As a certified hotel and bar master (IHK) and a licensed trainer for business etiquette, he combines profound expertise with extensive hands-on experience. His career began in 1983 in upscale hospitality, where he held various leadership positions. Since 2007, he has worked as a freelance coach, lecturer, and trainer. As a motivator, positive driver, people developer, and implementation expert, he supports individuals and teams in unfolding their strengths, appearing professionally, and creating lasting impact. Whether in hospitality, gastronomy, or the service sector – Andreas Möbius helps companies establish outstanding customer orientation, confident behavior, and a strong public presence. His style: authentic, inspiring, and practice-oriented.

Topics

Success Leadership Employee Retention Recruitment Service

Common-Sense Leadership – Human-Centered Leadership for Teams

Lead with appreciation and empathy
Identify and develop individual talents
Become a people expert
Understand the three types of employees

Modern Etiquette & Business Manners

First impressions and confident appearance
Dining etiquette and professional business meals
International business etiquette
Current trends and developments in modern etiquette

Service Excellence and Skill Development – Especially for Hospitality Professionals and Managers

Service Power I – Masterclass of Standards

Confidence in service through solid know-how
Professional, warm, and authentic guest interaction
Empowering staff to work efficiently and effectively

Service Power II – Action at the Guest

Helping employees separate personal and professional life – achieving work-life balance
Turning guests into loyal regulars
Mentally processing aggressively presented guest complaints

Service Power III – Everyone Can Sell

Motivating teams to drive additional sales
Why knowing your product portfolio is essential
How to use speed briefings to transfer knowledge quickly

One-on-One Coaching

Consulting for business openings
Sourcing and placement of qualified personnel
Keynotes and talks on leadership, service excellence, and business etiquette
Bar business seminars

References & Press

Education & Academies

Vocational Training Center of the Bavarian Economy (Erlangen/Fürth, Nuremberg, Würzburg, Munich, Rosenheim, Passau)
BIB Augsburg – Augsburg
Peters Education Group – Landshut, Passau
DEKRA Academy GmbH – Munich
IPB – Institute for Personnel Training and Consulting (Landshut, Dingolfing, Erding)
Manager Institute – Munich
Tourism Academy of Eastern Bavaria – Bad Kötzting
WiFi Tirol – Innsbruck (Austria)
DEHOGA Academy – Bad Überkingen