OLIVER ZENTGRAF

YOUR VOICE FOR SALES.

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Sales, Service & Sales Management

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OLIVER ZENTGRAF
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Vita

Oliver Zentgraf is an experienced and renowned sales trainer who has been working successfully in the field of sales training and coaching for many years. With a deep understanding of sales and communication, he supports companies and sales staff in taking their sales skills to the next level.  

His expertise is based on a solid professional foundation in sales and years of practical experience in various industries. As a former sales manager in renowned companies, he understands the challenges and demands that sales professionals face on a daily basis. This experience flows directly into his training concepts, which are characterized by practical relevance, goal orientation and sustainable implementation.

Oliver Zentgraf is known for his ability to develop customized training solutions that are precisely tailored to the needs of his clients. His training focuses include sales psychology, negotiation skills, new customer acquisition and customer retention. In addition to traditional sales training, he also teaches soft skills such as communication, persuasion and the art of relationship building, which are essential for success in sales.

With his interactive and motivating style, Oliver Zentgraf manages to inspire participants and develop their full potential in sales. Thanks to his many years of experience as a trainer and coach, he is able to provide both beginners and experienced sales staff with valuable impetus to achieve their goals and achieve long-term success.

With Oliver Zentgraf at their side, companies and teams can increase their sales performance in a targeted manner and hold their own in an increasingly competitive market.

Topics

Show your colors in (customer) communication - Use the chameleon effect!

  • Understand the DISC model: Learn how to analyze the DISC model personality types and communication styles  
  • Adaptable communication: How to adapt flexibly to different personalities to build more effective (customer) relationships.  
  • Practice-oriented exercises: How to promote understanding of yourself and others, optimize collaboration and achieve greater sales success

 

The hot line with Oliver - communicative power on the phone

  • Mastering telephone acquisition: Learn how to communicate convincingly on the phone and win potential customers.  
  • Oliver Zentgraf acts as a “telephone joker” and demonstrates live how to conduct successful sales calls.  
  • Targeted role-playing and individual feedback: improve your telephone acquisition in the long term and gain confidence in customer contact.

 

My personal stumbling block - resilience and the art of getting up again and again

  • Inspiration through personal experience: Oliver Zentgraf shares the lessons learned from his wife's death from cancer and shows how to grow through tough times.  
  • Seven key insights that help you overcome challenges in both your personal and professional life.  
  • Motivation for the future: How to recognize and overcome stumbling blocks and look ahead with positive energy.

 

9d-Breathwork - Your path to more (sales) success and inner balance

  • Strengthen your resilience and manage stress better
  • Gain mental clarity to act confidently even in difficult situations
  • Keep your inner energy and motivation constantly high
  • Uncover your hidden potential and strengths to become even more successful
     

References & Press

Tailored Sales Strategies with Immediate Impact – Inspiring Training by Oliver Zentgraf

 

The training with Mr. Oliver Zentgraf has been a lasting source of inspiration for our sales team. Mr. Zentgraf delivered customized techniques that were not only theoretically sound but also immediately applicable in practice. His authentic approach and ability to engage each participant individually motivated our team to elevate their skills to a new level. We noticed a noticeable improvement in customer engagement and closing rates shortly after.

 

Linde Material Handling, Eisenach  
Denny Radloff

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Hands-On Sales Training with a Focus on Customer Needs

 

The sales training with Mr. Oliver Zentgraf highlighted the importance of understanding and addressing our customers' needs more effectively. His practical approach and interactive exercises not only trained our team but also boosted their confidence to conduct more successful sales conversations. I was especially impressed by his ability to engage each team member individually and introduce us to new strategies that are already positively impacting our sales figures.

 

FME – Frachtmanagement Europa GmbH  
Angela Neumeister

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More Efficient Sales Processes and Higher Closing Rates

 

In a short period, Mr. Oliver Zentgraf elevated our sales team to a new level. His structured, hands-on training helped us optimize and streamline our sales processes. I particularly want to highlight his practical examples and the personalized guidance he offered each team member. Thanks to his support, we’ve significantly increased our closing rate in client meetings.

 

Fiege Logistik Stiftung & Co. KG  
Marcus Karten

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Customized Sales Techniques and Tangible Success

 

Mr. Oliver Zentgraf's training has led to sustainable growth for our team. His practical sales techniques and his ability to clearly and accessibly explain complex topics not only motivated our employees but also supported them in their daily customer interactions. I was especially impressed with his ability to tailor the training to our industry’s needs. We’re already seeing results in the form of improved closing rates.

 

Ostseesparkasse Rostock  
Romy Zeitzen

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Practical Training and Motivating Impulses

 

Mr. Oliver Zentgraf trained our sales team in an inspiring and practical manner. His training was well-structured, full of practical examples, and significantly motivated our team to refine their sales techniques. The interactive sessions allowed each participant to develop concrete action steps. We’re already seeing significant improvements in how our staff communicate with potential clients and close deals.

 

Händlerbund Management GmbH  
Henning Heesen

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Practice-Oriented Training with Measurable Success

 

Working with Mr. Oliver Zentgraf has been a true asset for our sales team. His practical training, combined with his dynamic and motivating approach, helped us rethink and realign our sales strategies. We were particularly impressed with how he provided specific, actionable steps for immediate application in our daily work. The results are clearly noticeable and have driven our entire team to achieve better sales performance.

 

Dampsoft GmbH  
Lea Ermisch

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Expectations Exceeded: Oliver Zentgraf's Hands-On Training Boosts Our Sales Success

 

The sales training with Mr. Oliver Zentgraf exceeded our expectations. The methods and tools he provided were not only practical but also directly applicable. Particularly noteworthy is his ability to present complex sales topics in a way that is tangible and understandable for each participant. Thanks to this training, we have optimized our sales approach and significantly increased our closing rates.

 

Börger GmbH  
Jörg Gertz

Podcasts

Oliver Zentgraf - Erfurts Verkaufsstimme!

Impressions

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News

**Economic development in 2024: challenges and opportunities for strong sales**

 

The year 2024 brings with it many uncertainties - high inflation, rising interest rates and unstable markets do not make it easy for companies. But it is precisely in these difficult times that there is enormous potential for companies with a strong sales organization. While the market is faltering and many companies are hesitating, the key to success lies in acting proactively and focusing on the essentials: Sales.

 

**Why difficult times are ideal for sales**

 

When economic uncertainty prevails, sales is the decisive factor. Those who manage to assert themselves in challenging times are not only successful in the short term, but also secure market leadership in the long term. Right now, you need a sales team that can react quickly and flexibly to changing conditions. In times of crisis, customers are looking for orientation and trust - no marketing alone can achieve this, but only a strong sales network that communicates on an equal footing.

 

While some companies cut back on sales expenditure or wait and see, those who invest specifically in their sales win. It's about putting yourself in the customer's shoes, finding out what they need in this particular situation and offering creative solutions. Times of crisis therefore offer not fewer, but *more* opportunities for those who are prepared to actively approach the market.

 

 

**Critical reflection: Where can your team improve?

 

Now is the perfect time to take a critical look at where your sales team really stands. Where are the weak points that may have been overlooked so far? Is communication running smoothly, or are there gaps that are slowing down sales? Are customers being looked after optimally, or could better relationships be built?

 

Critical reflection is not a sign of weakness, but of foresight. After all, sales is not static - it thrives on constant development. This means taking the time to analyze the strengths and weaknesses of your own team and making targeted investments in the areas that still have room for improvement. Difficult times in particular show who is ready to take the next step.

 

**Success is the result of investment in further development - especially of employees**

 

Here comes the provocative point: success does not fall from the sky. It is the direct result of investments in further development, especially of employees. Sales is and remains a *people business*. Technological aids and digital tools can provide support, but in the end it is people who build relationships, create trust and close deals. Saving on training in times of crisis is saving at the wrong end.

 

The true potential of your company lies in the hearts and minds of your team. Investing in their skills always pays off - especially in difficult times. A sales team that is well trained, motivated and continuously developed is the strongest asset you can have. Now is the time to invest in your employees - it's not a luxury, it's a necessity if you want to stay ahead of the competition.

 

**Act now: Invest in your team, in your sales**

 

The economic challenges of 2024 should be seen as an opportunity. Now is the ideal time to invest in the further development of your team. Whether it's training, new strategies or optimizing internal processes - every step you take now will pay off in the form of stronger growth and a better market position.

 

**Conclusion**

 

Sales is the heartbeat of a company, and especially in difficult times, this heartbeat needs to be stronger and clearer than ever. Investing in further development, especially of employees, is the key to success - because sales is and remains a *people business*. Use the challenges of 2024 to critically reflect on your sales team, strengthen it in a targeted manner and secure a decisive competitive advantage.

Presentation types

  • Business talk

  • Impulses and motivation

  • Audience interaction

  • Online lecture

  • Specialized lecture

  • Practical relevance

  • Workshop

Required equipment

Projector
Projector
Laptop
Laptop
Internet/WiFi
Internet/WiFi
Microphone
Microphone
Headset
Headset
Flipchart
Flipchart
Presentation Case
Presentation Case