Wolfgang Auinger

Customer experience as a success factor - How to inspire and win people over with stories

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Services, Business & Legal Councelling

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Wolfgang Auinger
Entrepreneur Wolfgang Auinger

  • Knallhart Nachgefragt mit Genuss-Experte Wolfgang Auinger

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Vita

Wolfgang Auinger, Gastrosof, lecturer, Austriaguide and passionate entrepreneur, has been leading study, cultural and gourmet tours for 32 years. With his services, he delights guests from all over Europe with customer experiences at the highest level. At Danube University Krems, he teaches quality management with a focus on customer orientation. His clients include small and medium-sized companies, associations and international corporations. He shares the wealth of experience he has gathered over many years in the fields of customer relations, destination management, tour design, service marketing and customer amazement in his presentations at congresses and forums. He knows how to captivate his participants with storytelling and gives them the tools to inspire and win people over with stories. Industry expert Wolfgang Auinger is always a welcome speaker at customer events. He encourages people to break new ground and turn customer enthusiasm into a corporate philosophy.

 

Topics

CustomerFascination - How customers become fans of your brand

  • How to recognize the individual needs of your customers  
  • How to create experiences that have a lasting emotional impact on your customers
  • How to ensure that satisfied customers become enthusiastic regular customers


Storytelling - how to captivate customers with stories

  • How to create emotional experiences and become unique
  • How to present and sell your products more quickly and easily by involving your customers 
  • How to turn customers into ambassadors for your brand with the right communication strategy


PleasureFascination - How to create your own moments of happiness and success every day

  • How to sharpen your focus on the essentials in the age of digitalization and “too much”
  • How to recharge your batteries and gain energy with mindfulness at work and at home
  • How to reduce stress, gain concentration and increase your effectiveness

References & Press

“I have known Wolfgang Auinger for many years as a tour guide and travel designer. Thanks to his experience, my groups such as various cultural associations or the pensioners of the National Bank are in very good hands with him.” 
Heinz Köhler


“Wolfgang Auinger is a first-class tour guide and knows how to inspire tour participants exceptionally well. I know of no greater connoisseur and it is therefore a pleasure to be able to use him as a tour guide for 'gourmet trips'.” 
Josef Weiermair

 

“Wolfgang Auinger was able to captivate us.” 
Resch & Frisch  

 

“He inspires our customers. That makes us more successful.” 
Inteco

 

“As soon as he left the stage, we were already receiving applications.” 
Gegg Reisen


“Whether it's Gugelhupf or ham, cheese, wine or oysters - when Wolfgang talks about it, the whole room hangs on his every word.” 
Weiermair Travel

News

Digitalpioniere - Funkschau 2019: Hier geht es zum Artikel.

Golf Management Verband Deutschland: Artikel lesen

Gewinner des Excellence Awards: Artikel lesen

Presentation types

  • Impulses and motivation

  • Practical relevance

  • Business talk

  • Interview

Required equipment

Equipment: Projector
Projector
Equipment: Headset
Headset
Equipment: Windows notebook
Windows notebook
Equipment: Flipchart
Flipchart