Speaker & Trainer

Prof. Dr. Eric Eller

"Let's talk about your trust."

Prof. Dr. Eric Eller, trust expert and author of the specialized book "Trust Architecture," teaches Business and Media Psychology at TH Ingolstadt. With a PhD from LMU Munich, he focuses as a keynote speaker on the systematic development of trust in products, sales, and teams. His consulting for companies is based on psychological research for designing effective decision-making situations and trustworthy customer relationships.

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More info

Prof. Dr. Eric Eller is a trust expert and author of the Vahlen reference book "VertrauensArchitektur". He is Professor of Business and Media Psychology at Ingolstadt University of Applied Sciences and holds a doctorate in decision-making from Ludwig Maximilian University in Munich. As a keynote speaker, he sheds light on the systematic development of trust in product development, sales, teams and organizations. He advises companies on the design of effective decision-making situations and trusting customer relationships based on psychological research.

Topics

Leadership Customer loyalty Distribution and sales Psychology New Work

In his keynote speeches, Prof. Dr. Eric Eller will shed light on the fascinating world of trust: How exactly does trust work? Under what conditions do trust and mistrust arise? What psychological mechanisms can be used to develop trust? How do top companies work on the subject? And above all: What exactly can we do for teams, projects, products, services, technologies and organizations to create more trust?

Trust architecture: How we gain the trust of our customers

The trust effect in product development, marketing and sales
The psychology of trust: the dynamics of how trust and mistrust develop
Trust architecture in practice: how top companies work on trust
10 psychological mechanisms and concrete strategies for more customer trust

New Work = New Trust: How to create a culture of trust in organizations

Trust as the basis for successful collaboration
New Work only works if the people in the organization can trust each other
The trust triangle: 3 prerequisites for the development of trust
10 psychological principles of a culture of trust

Digital trust: trust in technologies and artificial intelligence

Digitalization megatrend: New forms of interaction with and within companies
Digital trust as a prerequisite for digital interaction
The psychological prerequisite for the development of trust in technologies and AI
Concrete strategies for trust in technologies and trustworthy artificial intelligence

References & Press

References:
Allianz, Alte Leipziger, EON, elaboratum, flatexDEGIRO, Fressnapf, Giesecke+Devrient, Gothaer, Innovario, inovex, Kölner Verkehrs-Betriebe, Lemonade Insurance, Mobiliar, Munich Re, Postfinance, Roland Rechtschutz, Schweizerische Post, Swiss Re, Tchibo, Telefonica, Trusted Shops, UNICEF, Vodafone, Wüstenrot, 1&1

"Prof. Dr. Eric Eller is an extraordinary and inspiring personality. In addition to his high level of s/f/technical competence and professional passion, he inspires me with his ability to pick up listeners.
Thanks to his clear and structured approach, he was able to convey highly complex issues to me in an understandable way. His charisma and presence also manage to arouse the audience's passion for his topics. His enormous expertise combined with his charisma make him an excellent speaker who leaves a lasting, positive impression. I recommend him unreservedly."
Torsten Müller, Managing Director, Commerzbank

"I was able to experience Eric Eller in a keynote speech on trust in organizations, which inspired me so much that I attended a workshop with him afterwards. I was blown away by the combination of science and practical relevance - absolutely recommendable. Thank you!"
Kirsten Herz, Senior HR Manager, JobRad

"Very impressive, great presentation - very personable, professional and practical!"

Peter Behrendt, Executive Director, Freiburg Institute