Empower sales teams to act effectively in every situation. Manfred Ritschard inspires, motivates and enables active selling, successful negotiation and empathetic interaction with people. He does this as a rousing speaker on stage or as a pragmatic trainer in the seminar room and as a coach online or at the workplace or trade fair stand. Manfred Ritschard is the expert for customer communication and sales efficiency and inspires with surprising impulses and innovative solutions from practice for practice. How can you keep up in stationary sales when everything is becoming increasingly digital? How to sell more faster - including service and advice? How to negotiate better? How to lead a team to new behavior? The qualified training manager, qualified tourism expert and certified NLP trainer shows how.
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Sales, Service & Sales Management
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Empower sales teams to act effectively in every situation. Manfred Ritschard inspires, motivates and enables active selling, successful negotiation and empathetic interaction with people. He does this as a rousing speaker on stage or as a pragmatic trainer in the seminar room and as a coach online or at the workplace or trade fair stand. Manfred Ritschard is the expert for customer communication and sales efficiency and inspires with surprising impulses and innovative solutions from practice for practice. How can you keep up in stationary sales when everything is becoming increasingly digital? How to sell more faster - including service and advice? How to negotiate better? How to lead a team to new behavior? The qualified training manager, qualified tourism expert and certified NLP trainer shows how.
"Aim for the heart and hit the wallet" - buying is emotional
Always friendly and professional - successful customer contact
"What do they look like!" Appearance in the workplace
Negotiation is an art and a technique
No more stealing advice and free service
More leads at trade fairs - trade fair training
How do I lead my team to new behavior?
"The sales training course 'Recommend more - sell more' was fantastic and helped us enormously in our daily work! Well structured and a pleasant mix of theoretical knowledge and practical exercises. We learned how we can sell our offers to customers even better in-house. Absolutely recommendable. Thank you very much!"
Alain Köslich, Management, Alpine Hotel Perren, Zermatt
"Very good knowledge of the tourism topics, very good sense of human relations, goal oriented, but makes sure everybody is on the boat."
Sylvie Misson, Crans-Montana Tourisme et Congrès
"Manfred is an incredibly energetic speaker, who gets his coaching across very effectively. The detailed preparation concerning our business was impressive and his teachings have a strong impact on our sales. I would definitely recommend his services."
Jennifer Catalano, Deputy Head of Marketing & Sales, SwissTech Convention Center
"Professional - winning and profitable - convincing! Manfred Ritschard lives and loves sales. With the help of his creative impulses from practice, we have developed individual solutions and thus achieved our goals."
Armin Agten, Agten Immobilien AG
"Manfred Ritschard imparted the knowledge in a charismatic, entertaining and memorable way and livened up the workshop with helpful exercises."
Cindy Schenk, Human Resources Manager, Hunkeler Druck AG
"His passionate performance was impressive and created credibility and the confidence to listen to the right speaker and trainer."
Thomas Kirchhofer, Director of St. Gallen-Bodensee Tourism
"The "Successful customer contact" training was brilliant. I signed two new contracts in a short space of time straight afterwards, one of them directly at the viewing appointment."
Philipp van der Loo, Administration/Reception at Tertianum Zurich
"Manfred Ritschard conducted the hospitality and service quality training at our company in a competent, convincing and charming manner. Our employees were committed and enthusiastic."
Sandra Zenhäusern-Stockinger, Head of Marketing & Sales, Zermatt Bergbahnen AG
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