Marcus Fränkle

Das Fundament des Erfolges ist und bleibt der Mensch

Marcus Fränkle, hotelier, management consultant, coach and trainer, is a passionate entrepreneur and an expert when it comes to service excellence. After graduating from high school, he attended the Steigenberger Hotel School and learned the business from scratch. Further stops in his career were the Sonnenalp Resort, Grand Hotel Esplanade, Schindlerhof and Best Western Premier Park Consul, before joining his parents' business Hotel Der Blaue Reiter GmbH & Co. KG in 2006. He has been involved in and for the industry for years. Marcus Fränkle offers its customers a wide network. He shares his experience with renowned and successful colleagues from the industry with his management consultancy Vorreiter Consulting. Its clients include well-known small and medium-sized companies, start-ups and corporations. In his consultations, interviews, trainings and lectures, he inspires the participants with a firework display of best practice examples and sound and lived knowledge of success. Marcus Fränkle is a visionary and pioneer of innovative employee and customer concepts.

Rates

Vita

Topics

Service Excellence - Customer acquisition through customer enthusiasm

How to create a fertile environment for service excellence
How to create customer surprises and win your customers sustainably
How to anchor and live permanently with System Service Excellence

The 7 Pillars of Employee Recruitment & Promotion

How to increase employee satisfaction and reduce turnover with System
How to create and strengthen team flow in the long term
How to continuously maintain knowledge management in the company and significantly increase value creation
Good offboarding - a model for the future?

Best Practice Hospitality - Learning from the best

What you can learn from industry personalities for your company
How to use the tools of success correctly
Active help in the transformation process - "From the industry to the industry"

Other topics:

Corporate Succession - Dos & Don'ts!

Re-planning, modernisation & restructuring - Making companies future-proof

References & Press

Netzwerk

DEHOGA Baden-Württemberg
Association of Hotel Directors Germany e. V. (HDV)
German Hotel Academy (DHA)
Fair Job Hotels
BDVT – The professional association for training, consulting and coaching
Think Tank Union of the Economy

Auszeichnungen:

Awarded several times as the best conference hotel in Germany (category A – less than 100 rooms)
2012/13 – Platz 1
2013/14 – Platz 1
2014/15 – Platz 1
Triple – 2 Jahre „Zwangspause“
2017/18 – Platz 1
2018/19 – Platz 2
2019/20 – Platz 1
2020/21 – Platz 1
2022/23 – Platz 1
Triple – 2 Jahre „Zwangspause“
2021 Hospitality HR Award
2021 eLearning Award
2021 Excellent Training Company of the Year
2022 Product Innovation of the Year
Top training company

Philosophy:
New times need new solutions. The experts at Vorreiter Consulting think solution-oriented and act on an equal footing with their customers. The focus is always on people and their needs. The consultants around Marcus Fränkle take one principle to heart: honesty! This also implies recommending the closure of a site. The vision of all experts follows the motto: From the industry for the industry. Vorreiter Consulting focuses on flexibility and needs orientation with the best possible depth of experience.

Marcus Fränkle

Das Fundament des Erfolges ist und bleibt der Mensch

Vita

Topics

References & Press

Publications

Wege zum Erfolg - Vol. 1: Vordenker - Vormacher - Vorbilder (Wege zum Erfolg: Vordenker - Vormacher - Vorbilder)

Presentation types

Required equipment

Marcus Fränkle

Das Fundament des Erfolges ist und bleibt der Mensch

Rates and expenses

Vita

Topics

References & Press

Publications

Wege zum Erfolg - Vol. 1: Vordenker - Vormacher - Vorbilder (Wege zum Erfolg: Vordenker - Vormacher - Vorbilder)

Presentation types

Required equipment

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