Marcus Fränkle

Das Fundament des Erfolges ist und bleibt der Mensch



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Marcus Fränkle
Entrepreneur Marcus Fränkle


Marcus Fränkle, hotelier, management consultant, coach and trainer, is a passionate entrepreneur and an expert when it comes to service excellence. After graduating from high school, he attended the Steigenberger Hotel School and learned the business from scratch. Further stops in his career were the Sonnenalp Resort, Grand Hotel Esplanade, Schindlerhof and Best Western Premier Park Consul, before joining his parents' business Hotel Der Blaue Reiter GmbH & Co. KG in 2006. He has been involved in and for the industry for years. Marcus Fränkle offers its customers a wide network. He shares his experience with renowned and successful colleagues from the industry with his management consultancy Vorreiter Consulting. Its clients include well-known small and medium-sized companies, start-ups and corporations. In his consultations, interviews, trainings and lectures, he inspires the participants with a firework display of best practice examples and sound and lived knowledge of success. Marcus Fränkle is a visionary and pioneer of innovative employee and customer concepts.


Service Excellence - Customer acquisition through customer enthusiasm

  • How to create a fertile environment for service excellence 
  • How to create customer surprises and win your customers sustainably
  • How to anchor and live permanently with System Service Excellence

The 7 Pillars of Employee Recruitment & Promotion

  • How to increase employee satisfaction and reduce turnover with System 
  • How to create and strengthen team flow in the long term 
  • How to continuously maintain knowledge management in the company and significantly increase value creation
  • Good offboarding - a model for the future?

Best Practice Hospitality - Learning from the best

  • What you can learn from industry personalities for your company
  • How to use the tools of success correctly 
  • Active help in the transformation process - "From the industry to the industry"

Other topics:

Corporate Succession - Dos & Don'ts!


Re-planning, modernisation & restructuring - Making companies future-proof

References & Press


  • DEHOGA Baden-Württemberg
  • Association of Hotel Directors Germany e. V. (HDV)
  • German Hotel Academy (DHA)
  • Fair Job Hotels
  • BDVT – The professional association for training, consulting and coaching
  • Think Tank Union of the Economy



  • Awarded several times as the best conference hotel in Germany (category A – less than 100 rooms)
  • 2012/13 – Platz 1
  • 2013/14 – Platz 1
  • 2014/15 – Platz 1
  • Triple – 2 Jahre „Zwangspause“
  • 2017/18 – Platz 1
  • 2018/19 – Platz 2
  • 2019/20 – Platz 1
  • 2020/21 – Platz 1
  • 2022/23 – Platz 1
  • Triple – 2 Jahre „Zwangspause“
  • 2021 Hospitality HR Award
  • 2021 eLearning Award
  • 2021 Excellent Training Company of the Year
  • 2022 Product Innovation of the Year
  • Top training company

New times need new solutions. The experts at Vorreiter Consulting think solution-oriented and act on an equal footing with their customers. The focus is always on people and their needs. The consultants around Marcus Fränkle take one principle to heart: honesty! This also implies recommending the closure of a site. The vision of all experts follows the motto: From the industry for the industry. Vorreiter Consulting focuses on flexibility and needs orientation with the best possible depth of experience.



Wege zum Erfolg - Vol. 1: Vordenker - Vormacher - Vorbilder (Wege zum Erfolg: Vordenker - Vormacher - Vorbilder)

ISBN : 3948606005

19.95 €


Presentation types

  • Factual presentation

  • Impulses and motivation

  • Online lecture

  • Practical relevance

  • Business talk

  • Interview

Required equipment

Apple notebook
Apple notebook
Windows notebook
Windows notebook