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Trainer

Mag. Justin Haiböck

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Sales 4.0 - How to conduct successful sales talks in the digital age

Mag. Justin Haiböck is a renowned business consultant, author, and sought-after speaker with over 25 years of experience in sales. As an expert in customer delight and sustainable sales success, he combines solid sales psychology with tried-and-tested methods. With his bestseller "How to Make Your Customers Love You" and inspiring keynotes, he has already inspired and motivated thousands of people from various industries. Justin Haiböck impresses with his clear, motivating style and provides actionable concepts for measurable impact in sales. Book him now for your event and turn customers into true fans!

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Sales, Service & Sales Management

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Mag. Justin Haiböck
Trainer Mag. Justin Haiböck
  • !Knallhart Nachgefragt! mit Justin Haiböck

  • Was können wir vom Spitzensport für das Business lernen? | Impuls to go mit Justin Haiböck

  • Warum die Führungskraft als Coach mehr bewegen kann als Mitspieler –Impulse to go mit Justin Haiböck

  • Was versteht man unter "Feedback is the breakfast for Champions"? | Impulse to go mit Justin Haiböck

  • Justin Haiböck -Verkäufer sein, ein toller Beruf

  • Justin Haiböck Verkaufen im digitalen Zeitalter

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Vita

Let Customers Fall in Love – Justin Haiböck Inspires Sales & Leadership

Mag. rer. nat. Justin Haiböck is a business consultant, author, and speaker with 25 years of experience in sales and distribution. He is one of the leading experts in the German-speaking world when it comes to inspiring customers and leading sales teams to lasting success. His focus: sales built on science, emotion, and system – creating measurable impact.

Where Science Meets Practice – with Brain, Heart & Humor

Justin Haiböck has supported over 15,000 salespeople and executives and inspired nearly 10,000 readers with his bestseller “So werden Ihre Kunden Sie lieben” (“How to Make Your Customers Love You”). In his seminars and keynotes, he captivates audiences with a powerful blend of well-founded sales psychology, proven methods, and personal passion. Whether in retail, telecommunications, IT, or pharma – his insights resonate across industries.

Solid Expertise for Real Sales Success

After studying business administration and sports management in Vienna, Justin Haiböck developed innovative training formats and strategies for sustainable customer retention and sales performance as a business consultant. He combines economic analysis with human motivation – delivering actionable concepts that work. His style: approachable, clear, and motivating.

Why Justin Haiböck Is Perfect for Your Sales Event

  • 25 years of experience in sales, distribution, and leadership development
  • Author of a successful sales book with an inspiring message
  • Trained and motivated more than 15,000 people
  • Practical keynotes with scientific foundation and humor
  • Cross-industry expertise from retail to pharmaceuticals

Book Justin Haiböck for your event now – and turn customers into true fans!

Topics

Selling in the digital age - analog beats digital

  • How to use your personality to quickly build openness and trust and create a shopping experience
  • How to systematically find out what your customer really wants
  • How to create a desire to buy and close the deal much faster


How to sell digitally

  • How to present yourself professionally online or hybrid
  • How to convey your energy and charm online too
  • How to present even complex products/services perfectly online
  • How to ignite a digital sales turbo


A desire to negotiate - how to achieve your goals

  • How to program your mindset for negotiation success 
  • How to plan and successfully implement your negotiation strategy in 7 key steps
  • Hard on business, soft on people - How to create the optimal balance between results and partner orientation and achieve your goals


Manager as coach - 
How to empower employees to perform at their best

  • How to multiply the performance of your employees as a coach 
  • How to make feedback fun, true to the motto: 
    "Feedback is breakfast for champions."
  • How to maintain the desire to perform even in challenging times through smart coaching 
  • How to measurably increase team results with the 5 most effective coaching methods


Further topics:

Storytelling - Selling "fabulously" in the digital age

References & Press

Company References: 

A1 mobilkom, Apple, AstraZeneca, Biogena, BKS Bank, Blue Tomato, BMW, BRP-Rotax, C. Bergmann Baustoffe, Coface, din notlicht, drei, Energie Steiermark, Erco Leuchten, Erste Bank, FACC, Fill Maschinenbau, Ford, Fronius International Schweißtechnik, Fronius International Solar Energy, HKT, Hervis, Intersport, Kirschnick Food, KSV 1870, LG Electronics, Marc O'Polo Moden, MFO Matratzen Deutschland, Nestlé, ÖAMTC, Oberbank, Raiffeisen, Red Zac, Renault/Nissan, REWE, Roche Pharma, Rosenbauer Feuerwehrtechnik, Sport 2000, T-Mobile, Team 7, Tele 2, Uniqua Versicherungen, Verbund, Vivatis Holding AG, Voest Stahl, Wiener Krankenanstalten Verbund, Wiener Stadthalle Veranstaltungsmanagement, Vienna Chamber of Commerce and many more. and many more.

 

"Justin Haiböck is a real expert for me on the subject of customer enthusiasm - 100% recommendation!"
Dr. Holger Schwarting, MBA, Board Member Sport 2000/Zentrasport Österreich e. Gen.

 

"Justin Haiböck has supported us as a trainer and coach throughout the entire customer journey in our stores (Austria, Germany, Switzerland) as well as in the professionalization of our sales team in these countries. In the healthcare sector in particular, the key to success is a balanced equilibrium of professional, empathetic advice and maximum customer focus. Justin Haiböck stands for both 100%. I look forward to working with him for many years." 
Roman Huber, MSc. Managing Director of BIOGENA GmbH & Co. KG

 

"Justin Haiböck is a real customer whisperer. He lives what he teaches." 
Walter Koch, Managing Director of KSV1870 Forderungsmanagement GmbH

 

"Think in terms of solutions, not problems. Never change more than 25% at a time. Skating history with morals - these are just three of the insights I personally took away from your very entertaining presentation. With practical examples and a large dose of humor, you inspired and motivated our employees to change in such a way that hopefully everyone could take something away for themselves and their professional lives. The involvement of the audience was also very skillful. In this way, you managed to start our conference with humor and create a pleasant atmosphere that lasted the whole day (and evening)." Johanna Schittko, Head of Marketing at Kirschnick GmbH

 

"However you did it, the first group was quite euphoric. It still works today and I can feel a clear drive and much more understanding for the important things! Thank you so much! I needed a magician like that." Sylvia Schöpf, Customer Center Manager at eww AG

 

"Everyone loves each other - everyone floated today. Everyone thanked us again personally!
It couldn't have been more beautiful and perfect! Super super great!" 
Andrea Schmitz-Dohnal, Demner, Merlicek & Bergmann Werbeges.m.b.H.

 

 

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Blog

Seeing a complaint as a gift!

Seeing a complaint as a gift!

Receiving complaints can be seen as defensive, but it's an opportunity for growth. Handling complaints openly and professionally can retain customers. A 7-step concept helps in resolving complaints effectively. Watch Justin Haiböck's video for more insights.

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Presentation types

Required equipment

Equipment: Projector
Projector
Equipment: Internet/WiFi
Internet/WiFi
Equipment: Headset
Headset
Equipment: Apple notebook
Apple notebook
Equipment: Flipchart
Flipchart
Equipment: Presentation Case
Presentation Case