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Mag. rer. nat. Justin Haiböck is a business consultant, author, and speaker with 25 years of experience in sales and distribution. He is one of the leading experts in the German-speaking world when it comes to inspiring customers and leading sales teams to lasting success. His focus: sales built on science, emotion, and system – creating measurable impact.
Justin Haiböck has supported over 15,000 salespeople and executives and inspired nearly 10,000 readers with his bestseller “So werden Ihre Kunden Sie lieben” (“How to Make Your Customers Love You”). In his seminars and keynotes, he captivates audiences with a powerful blend of well-founded sales psychology, proven methods, and personal passion. Whether in retail, telecommunications, IT, or pharma – his insights resonate across industries.
After studying business administration and sports management in Vienna, Justin Haiböck developed innovative training formats and strategies for sustainable customer retention and sales performance as a business consultant. He combines economic analysis with human motivation – delivering actionable concepts that work. His style: approachable, clear, and motivating.
Selling in the digital age - analog beats digital
How to sell digitally
A desire to negotiate - how to achieve your goals
Manager as coach -
How to empower employees to perform at their best
Further topics:
Storytelling - Selling "fabulously" in the digital age
Company References:
A1 mobilkom, Apple, AstraZeneca, Biogena, BKS Bank, Blue Tomato, BMW, BRP-Rotax, C. Bergmann Baustoffe, Coface, din notlicht, drei, Energie Steiermark, Erco Leuchten, Erste Bank, FACC, Fill Maschinenbau, Ford, Fronius International Schweißtechnik, Fronius International Solar Energy, HKT, Hervis, Intersport, Kirschnick Food, KSV 1870, LG Electronics, Marc O'Polo Moden, MFO Matratzen Deutschland, Nestlé, ÖAMTC, Oberbank, Raiffeisen, Red Zac, Renault/Nissan, REWE, Roche Pharma, Rosenbauer Feuerwehrtechnik, Sport 2000, T-Mobile, Team 7, Tele 2, Uniqua Versicherungen, Verbund, Vivatis Holding AG, Voest Stahl, Wiener Krankenanstalten Verbund, Wiener Stadthalle Veranstaltungsmanagement, Vienna Chamber of Commerce and many more. and many more.
"Justin Haiböck is a real expert for me on the subject of customer enthusiasm - 100% recommendation!"
Dr. Holger Schwarting, MBA, Board Member Sport 2000/Zentrasport Österreich e. Gen.
"Justin Haiböck has supported us as a trainer and coach throughout the entire customer journey in our stores (Austria, Germany, Switzerland) as well as in the professionalization of our sales team in these countries. In the healthcare sector in particular, the key to success is a balanced equilibrium of professional, empathetic advice and maximum customer focus. Justin Haiböck stands for both 100%. I look forward to working with him for many years."
Roman Huber, MSc. Managing Director of BIOGENA GmbH & Co. KG
"Justin Haiböck is a real customer whisperer. He lives what he teaches."
Walter Koch, Managing Director of KSV1870 Forderungsmanagement GmbH
"Think in terms of solutions, not problems. Never change more than 25% at a time. Skating history with morals - these are just three of the insights I personally took away from your very entertaining presentation. With practical examples and a large dose of humor, you inspired and motivated our employees to change in such a way that hopefully everyone could take something away for themselves and their professional lives. The involvement of the audience was also very skillful. In this way, you managed to start our conference with humor and create a pleasant atmosphere that lasted the whole day (and evening)." Johanna Schittko, Head of Marketing at Kirschnick GmbH
"However you did it, the first group was quite euphoric. It still works today and I can feel a clear drive and much more understanding for the important things! Thank you so much! I needed a magician like that." Sylvia Schöpf, Customer Center Manager at eww AG
"Everyone loves each other - everyone floated today. Everyone thanked us again personally!
It couldn't have been more beautiful and perfect! Super super great!"
Andrea Schmitz-Dohnal, Demner, Merlicek & Bergmann Werbeges.m.b.H.
Receiving complaints can be seen as defensive, but it's an opportunity for growth. Handling complaints openly and professionally can retain customers. A 7-step concept helps in resolving complaints effectively. Watch Justin Haiböck's video for more insights.
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