Remo Fyda is a passionate entrepreneur and an expert when it comes to trust and review marketing. The media IT graduate and communications expert has been helping companies implement their online strategy for almost 20 years. During this time, the same question has arisen time and again: “How can companies gain and increase the trust of potential customers along the digital customer journey?” As CEO and co-founder of ProvenExpert, the online platform for qualified customer feedback and review aggregation, he has the right answer. His clients include well-known small and medium-sized companies as well as international corporations. His mission: to make existing potential visible and use it effectively in advertising. Remo Fyda is a welcome guest at numerous panel discussions and speaker slots. In his presentations on customer reviews and trust, he dispels myths and provides concrete recommendations for action.
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Remo Fyda is a passionate entrepreneur and an expert when it comes to trust and review marketing. The media IT graduate and communications expert has been helping companies implement their online strategy for almost 20 years. During this time, the same question has arisen time and again: “How can companies gain and increase the trust of potential customers along the digital customer journey?” As CEO and co-founder of ProvenExpert, the online platform for qualified customer feedback and review aggregation, he has the right answer. His clients include well-known small and medium-sized companies as well as international corporations. His mission: to make existing potential visible and use it effectively in advertising. Remo Fyda is a welcome guest at numerous panel discussions and speaker slots. In his presentations on customer reviews and trust, he dispels myths and provides concrete recommendations for action.
Trust marketing - before the purchase is after the purchase
Review marketing - customers convince customers
The power of customer testimonials - your good reputation counts!
Employer branding - how to attract and retain top talent
References:
AEG, Allianz, Continental, Deutsche Bank, EKD, Euler Hermes, Expert, KKH, Kone, Konica Minolta, Nord/ LB, Postbank, Rossmann, Sixt, Stiebel Eltron, Swiss Life, TUIfly, VAV, VPV, Wilkhahn
Interviews :
SEO-Portal, Wirtschaft-Regional, Business-Echo, Onlinemarktplatz, Onpulson, kfz-betrieb, finanzwelt.de, fvw, Cash.ONLINE, Versicherungsbote and many more.
Customer feedback on ProvenExpert:
“The ProvenExpert review platform is transparent and clear and the awareness of the companies has increased enormously thanks to the reviews”
Harald Lais, Managing Director, BNI Germany Austria
“We can display all locations, seminars, training courses and events on one profile. Topic-specific ratings allow us to measure quality across all locations.”
Olivier Martin-Weinharra, Manager IT, Beitraining
“Where I previously requested ten feedbacks, I received maybe three afterwards. And now I ask for ten and get eight to nine.”
Felix Thönnessen, start-up coach and keynote speaker
“It is much more important to me to be able to develop 3FACH ANDERS into a premium brand via ProvenExpert.”
Jörg Weitz, founder, 3FACH ANDERS Coaching Systems
“ProvenExpert's diversity has completely won us over. With our ratings, our reach has increased noticeably - even nationwide.”
Frank Motejat, Managing Director, Thormann Group
“ProvenExpert has convinced us because all reviews can finally be found in one place for our customers!”
Larissa Jabali, Manager, Century 21
“The customer reviews clearly differentiate our pension consultants from the competition. Their visibility on the Internet improves significantly.”
Lars Georg Volkmann, Chief Sales Officer, VPV Versicherungen
The CEO of ProvenExpert.com, Remo Fyda, provides tips on handling different types of customer feedback. Actively ask for positive reviews, accept and act on constructive feedback, respond professionally to negative reviews, deal with aggressive feedback calmly, and avoid fake reviews. Responding effectively can build trust and improve customer satisfaction.
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