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Entrepreneur

Remo Fyda

The best advertising in the world, the voices of your satisfied customers!

Remo Fyda, entrepreneur and expert in trust and review marketing, has been supporting companies with their online strategies for almost 20 years. As a board member and co-founder of ProvenExpert, he focuses on strengthening the trust of potential customers along the digital customer journey. He shares his knowledge with reputable clients from various industries in lectures and panel discussions. His mission is to make existing potential visible and effectively utilize it for advertising purposes.

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Sales, Service & Sales Management

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Remo Fyda
Entrepreneur Remo Fyda

Vita

Trust Is Measurable – and Market-Effective

Remo Fyda is an entrepreneur, media informatics expert, and one of the leading voices in trust and review marketing. As Co-Founder and CEO of ProvenExpert – one of the most recognized platforms for qualified customer feedback and review aggregation – he demonstrates how trust can not only be built in the digital world but strategically leveraged. His mission: to help businesses make their existing potential visible and turn it into reach, revenue, and brand strength.

Trust Along the Digital Customer Journey

For nearly 20 years, Remo Fyda has advised both mid-sized companies and international corporations on successful online strategies. At the core is a single question: How can businesses earn the trust of potential customers – online, sustainably, and at scale? As a speaker, he delivers clear answers, debunks common myths, and shows how authentic feedback becomes a company’s most powerful sales asset. His hands-on expertise and clarity make him a sought-after voice at conferences, panels, and corporate events.

Digital Feedback as a Strategic Success Factor

Whether in e-commerce, services, or high-involvement B2B sectors – reviews and trust are now critical to business success. With ProvenExpert, Remo Fyda has created a tool that aggregates customer voices from diverse sources, makes them strategically usable, and helps businesses actively shape their digital reputation. In his talks, he reveals how companies can turn reviews into real trust currency – increasing visibility, conversions, and customer loyalty.

Why Remo Fyda Is the Ideal Speaker for Your Event

  • Pioneer in Review Marketing – Founder of the ProvenExpert platform
  • Digital Trust Strategy – From feedback to impactful brand messaging
  • Hands-On Experience – 20 years of online strategy for SMEs and corporations
  • Clear, Actionable Insights – No buzzwords – just results-driven recommendations
  • In-Demand Expert – Speaker & panelist at major marketing and digital events
  • Make Trust Your Growth Engine

Book Remo Fyda as a keynote speaker, consultant, or panel guest – and rethink review marketing as a strategic advantage. Get in touch now for a non-binding inquiry!

Topics

Trust marketing - before the purchase is after the purchase

  • How to systematically collect customer feedback and quickly gain the trust of new customers
  • How to use customer reviews, seals and Google stars correctly and utilize them as a marketing tool
  • How to influence your conversion with reviews

Review marketing - customers convince customers

  • How to get a picture of your brand's sentiment with systematic review monitoring
  • How you can use review marketing to increase employee satisfaction and reduce staff turnover
  • How customer testimonials become a decisive buying impulse and measurably increase your sales

The power of customer testimonials - your good reputation counts!

  • How to bundle all customer reviews in one place and know what is being said about your company at all times
  • How to react confidently to negative reviews and how criticism can even help to improve your image
  • Why it doesn't always have to be 5 stars to increase your clicks on the internet

Employer branding - how to attract and retain top talent

  • Advantages of strong employer branding
  • Differences between employer branding and corporate branding
  • Identifying and communicating employer values
  • Employee involvement and corporate culture
  • Influence of reviews on the corporate image
  • How a strong employer brand attracts talent
  • Measures for employee retention through employer branding

References & Press

  • Year of foundation: 2011
  • Number of employees: 50
  • Industry: Marketing
  • Area of activity: Worldwide
  • USP: All in one - review marketing

References:

AEG, Allianz, Continental, Deutsche Bank, EKD, Euler Hermes, Expert, KKH, Kone, Konica Minolta, Nord/ LB, Postbank, Rossmann, Sixt, Stiebel Eltron, Swiss Life, TUIfly, VAV, VPV, Wilkhahn

 

Interviews :
SEO-Portal, Wirtschaft-Regional, Business-Echo, Onlinemarktplatz, Onpulson, kfz-betrieb, finanzwelt.de, fvw, Cash.ONLINE, Versicherungsbote and many more.

 

Customer feedback on ProvenExpert:

“The ProvenExpert review platform is transparent and clear and the awareness of the companies has increased enormously thanks to the reviews” 
Harald Lais, Managing Director, BNI Germany Austria


“We can display all locations, seminars, training courses and events on one profile. Topic-specific ratings allow us to measure quality across all locations.” 
Olivier Martin-Weinharra, Manager IT, Beitraining


“Where I previously requested ten feedbacks, I received maybe three afterwards. And now I ask for ten and get eight to nine.” 
Felix Thönnessen, start-up coach and keynote speaker


“It is much more important to me to be able to develop 3FACH ANDERS into a premium brand via ProvenExpert.” 
Jörg Weitz, founder, 3FACH ANDERS Coaching Systems


“ProvenExpert's diversity has completely won us over. With our ratings, our reach has increased noticeably - even nationwide.” 
Frank Motejat, Managing Director, Thormann Group


“ProvenExpert has convinced us because all reviews can finally be found in one place for our customers!” 
Larissa Jabali, Manager, Century 21


“The customer reviews clearly differentiate our pension consultants from the competition. Their visibility on the Internet improves significantly.” 
Lars Georg Volkmann, Chief Sales Officer, VPV Versicherungen

Blog

5 Types of Customer Feedback – How Companies Should Respond Appropriately to Praise, Criticism, and Fakes

5 Types of Customer Feedback – How Companies Should Respond Appropriately to Praise, Criticism, and Fakes

The CEO of ProvenExpert.com, Remo Fyda, provides tips on handling different types of customer feedback. Actively ask for positive reviews, accept and act on constructive feedback, respond professionally to negative reviews, deal with aggressive feedback calmly, and avoid fake reviews. Responding effectively can build trust and improve customer satisfaction.

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