Remo Fyda

The best advertising in the world, the voices of your satisfied customers!

Rates

Category

Sales, Service & Sales Management

Languages

de de
Remo Fyda
Entrepreneur Remo Fyda

Vita

Remo Fyda is a passionate entrepreneur and an expert when it comes to trust and review marketing. The media IT graduate and communications expert has been helping companies implement their online strategy for almost 20 years. During this time, the same question has arisen time and again: “How can companies gain and increase the trust of potential customers along the digital customer journey?” As CEO and co-founder of ProvenExpert, the online platform for qualified customer feedback and review aggregation, he has the right answer. His clients include well-known small and medium-sized companies as well as international corporations. His mission: to make existing potential visible and use it effectively in advertising. Remo Fyda is a welcome guest at numerous panel discussions and speaker slots. In his presentations on customer reviews and trust, he dispels myths and provides concrete recommendations for action.
 

Topics

Trust marketing - before the purchase is after the purchase

  • How to systematically collect customer feedback and quickly gain the trust of new customers
  • How to use customer reviews, seals and Google stars correctly and utilize them as a marketing tool
  • How to influence your conversion with reviews

Review marketing - customers convince customers

  • How to get a picture of your brand's sentiment with systematic review monitoring
  • How you can use review marketing to increase employee satisfaction and reduce staff turnover
  • How customer testimonials become a decisive buying impulse and measurably increase your sales

The power of customer testimonials - your good reputation counts!

  • How to bundle all customer reviews in one place and know what is being said about your company at all times
  • How to react confidently to negative reviews and how criticism can even help to improve your image
  • Why it doesn't always have to be 5 stars to increase your clicks on the internet

Employer branding - how to attract and retain top talent

  • Advantages of strong employer branding
  • Differences between employer branding and corporate branding
  • Identifying and communicating employer values
  • Employee involvement and corporate culture
  • Influence of reviews on the corporate image
  • How a strong employer brand attracts talent
  • Measures for employee retention through employer branding

References & Press

  • Year of foundation: 2011
  • Number of employees: 50
  • Industry: Marketing
  • Area of activity: Worldwide
  • USP: All in one - review marketing

References:

AEG, Allianz, Continental, Deutsche Bank, EKD, Euler Hermes, Expert, KKH, Kone, Konica Minolta, Nord/ LB, Postbank, Rossmann, Sixt, Stiebel Eltron, Swiss Life, TUIfly, VAV, VPV, Wilkhahn

 

Interviews :
SEO-Portal, Wirtschaft-Regional, Business-Echo, Onlinemarktplatz, Onpulson, kfz-betrieb, finanzwelt.de, fvw, Cash.ONLINE, Versicherungsbote and many more.

 

Customer feedback on ProvenExpert:

“The ProvenExpert review platform is transparent and clear and the awareness of the companies has increased enormously thanks to the reviews” 
Harald Lais, Managing Director, BNI Germany Austria


“We can display all locations, seminars, training courses and events on one profile. Topic-specific ratings allow us to measure quality across all locations.” 
Olivier Martin-Weinharra, Manager IT, Beitraining


“Where I previously requested ten feedbacks, I received maybe three afterwards. And now I ask for ten and get eight to nine.” 
Felix Thönnessen, start-up coach and keynote speaker


“It is much more important to me to be able to develop 3FACH ANDERS into a premium brand via ProvenExpert.” 
Jörg Weitz, founder, 3FACH ANDERS Coaching Systems


“ProvenExpert's diversity has completely won us over. With our ratings, our reach has increased noticeably - even nationwide.” 
Frank Motejat, Managing Director, Thormann Group


“ProvenExpert has convinced us because all reviews can finally be found in one place for our customers!” 
Larissa Jabali, Manager, Century 21


“The customer reviews clearly differentiate our pension consultants from the competition. Their visibility on the Internet improves significantly.” 
Lars Georg Volkmann, Chief Sales Officer, VPV Versicherungen

Blog

5 Types of Customer Feedback – How Companies Should Respond Appropriately to Praise, Criticism, and Fakes

5 Types of Customer Feedback – How Companies Should Respond Appropriately to Praise, Criticism, and Fakes

The CEO of ProvenExpert.com, Remo Fyda, provides tips on handling different types of customer feedback. Actively ask for positive reviews, accept and act on constructive feedback, respond professionally to negative reviews, deal with aggressive feedback calmly, and avoid fake reviews. Responding effectively can build trust and improve customer satisfaction.

Show post

Show all

Presentation types

  • Factual presentation

  • Impulses and motivation

  • Practical relevance

  • Business talk

  • Interview

Required equipment

Projector
Projector
Headset
Headset
Apple notebook
Apple notebook