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Tim Schädlich

Those who love the process of change don't need be afraid of new challenges.

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Category

Sales, Service & Sales Management

Languages

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Tim Schädlich
Entrepreneur Tim Schädlich
  • Disrupt Yourself | Tim Schädlich

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Vita

Tim Schädlich is an entrepreneur, speaker and expert in the fields of lifestyle, beauty and management. Entrepreneurship is in his blood: Tim Schädlich started his own business at the age of 26. His aim is to really inspire customers rather than just satisfy them. Together with his 30 or so employees, he offers his customers a Total Beauty Store in Eltville with its own private practice for aesthetic medicine. Tim Schädlich is also a top management speaker for a prestigious French luxury cosmetics company. He feels also at home as a successful live presenter on product TV and on the stages of major beauty trade fairs. As a speaker, he gives keynote speeches throughout Europe on the subject of customer and product enthusiasm.

 

Topics

Disrupt Yourself -
New successes need new strategies!
Dare to try something new: For sustainable change processes in life and business, beloved routines need to be swapped for new strategies! The best way to integrate new things into everyday life is to make positive changes to your morning routine and align it with your new goals. The use of tools (vision board, reflection book) can also help to keep the motivation level for change high. Stick with it and plan - this is how to make the switch!

 

Reception & reception training -
(First) contact is the business card
Reception is the business card of every company! Whether on the phone or in personal contact: Every employee who acts as a direct interface to the customer should be top fit in professional conversation skills. Intensive training to build up excellent customer relationships, maintain them and master difficult situations (e.g. complaints) with confidence. Other topics: successful cross-selling, increasing capacity utilization

 

Developing and living a service culture
Inspire your customers with exceptional service quality! Develop service standards, rituals and a quality culture that will surprise your guests and set you apart from your competitors. Together we create standards for outstanding service quality that justify high service prices in a comprehensible and tangible way


Telephone training - more sales through successful communication!
If employees are fit in communication and conversation skills, the telephone can become a sales booster! With structure, training and specialist know-how, it is possible to plan appointments optimally in the long term (and thus avoid expensive idle times)

References & Press

Thomas Bansemir, Meures GmbH

Maresa Breuer, Managing Director, Breuer's Rüdesheimer Schloss

 

"Refreshingly new and unconventional, that was an exciting presentation." 
Diana Varagoulis, Deutsche Telekom

 

"With your presentation 'My Way', you showed us inspiring approaches to employee motivation in an ideal combination of theory and practical examples. I would like to thank you for the successful conclusion to our management conference and look forward to further events with you." 
Isabel Bohnenberger, La Biosthetique

Presentation types

  • Practical relevance

  • Workshop